I used my unit perhaps once a month over the past 9 months & was very happy with the results achieved UNTIL the unit would not steam. After trying all troubleshooting given in booklet, I contacted the place of purchase for advice, believing the problem...

I found that the trigger mechanisim on the mop handle was too hard to hold in for longer than about 5 minutes. I gave me a sore wrist as well as cramps in the fingers. The mop worked as well as the other steam mop I have, no better, no worse. The...