I'm going a little off topic, but I sense the frustration of others who have posted here - just trying to help. We found ours at the local Salvos store for about $10. Couldn't understand why someone would part with such a fancy unit. ...And then is...

After using it for 1 year, it started stopping to function and TV pictures were freezing and disappearing. It stopped once-twice every month, and then became more frequent. It now works properly for the first 20-30 minutes, or 40 minutes if we are...

This was a very expensive unit yet doesn't actually stay on long enough to earn it's keep. We watch everything through our Foxtel box now as it's just too painful to watch TV with this unit. Toshiba have supposedly repaired it 3 times now including...

Do not buy this set-top,you will be sorry. I agree with some of the other comments, you have to turn the power on and off to get it to reset, I don't know if that is the reason for a complete failure but every comment that has been made so far is...

Cannot get refund. Toshiba laugh in my face. They could not repair it.nor refund.matter reported.customer service forget it.

Its a good paper weight, will not be buying any more Toshiba products as it seems they can not get it right!! My brother has a similar unit and has returned his for repair several times. When will Toshiba step up and take back their poor products!