Purchased this bbq about a year ago from Masters. Used it fairly frequently and never had an issue. Had a guest over and whilst bbq'ing the bbq caught alight and almost burnt the house down. Luckily managed to disconnect the gas cylinder and...

Works well however I need new knobs and I don't know where to purchase spare parts. Anyone know where I can find some? Shame to throw the BBQ away only because of the knobs? I have been to BBQ galore however I find know anyone who sticks red centre BBQ s

I have no complains in reference to the assembly of the BBQ. It was no problem. However, I cannot get strong enough flames to have properly grilled food. Therefore I have not used it since the first time that we tried it in December 2016. I am trying...

Purchased the Red Centre (JD152SB4-4) model bbq from my local nursery. Cannot understand how to execute Step 11. (page MAN22).The tray is wider than the frame of the BBQ. It cannot possibly slide in as pictured. I need help understanding this step, and...

I bought a red centre 6 burner with side burner today, not only was the hood hitting to back of the BBQ when I opened the lid but the back bottom panel had signs of rust before taking it out of the box. Couldn't be bothered taking it back as its only a...

I bought a Red Centre bbq from Masters. It said that the plate was enamel coated. Well, it is. Kinda. If you call an ultra-thin layer of paint 'coated', then I guess they're correct. The paint has now begun to peel off and the plate is beginning to...

Cannot get support or parts, bought it new from Masters, they took my cash and forgot I existed, Masters sell red centre bbq's with no support or parts, offered to rob the part off another unit as parts not available. made in chinam

Bought a RedCentre BBQ from ThriftyLink. Now I need to replace two valves. RedCentre does not exist in Australia and selectDistribution who are supposed to support it don't know the model. So out on the nature strip and start again.

6 months old. Kept undercover (not under a BBQ cover but a roof). Nowhere near the sea. Rusting already. Check out the warranty - you may have thought being stainless steel it would rust and if you just got a bad one then the warranty would cover it....