After reading some negative reviews about this upright freezer i was a little reluctant to purchase one, however we've had no problems whatsoever. We purchased it as a second freezer placed in our laundry and it is ideal. Not overly noisy, good size...

Great fridge but honestly the seal is too tight making it very difficult to open. Need to call Hinsense to see if this normal. An elderly person could not open! We also have the matching freezer which has the same problem. Really disappointed and...

Has been a great freezer never had a problem in the 3-4 years we have had it, have always maintained a good distance from walls and back wall so has room to breath which maybe why no problems, have other hisense products and never had a problem with...

First time it stopped working the warranty repair guy showed us to remove all food and take the back wall out and hose the ice off the freezer coils. We have to check it daily to see a change in temperature, if its getting warmer then we hose it out....

Bought this freezer over a year ago and its been nothing but an unreliable heap of junk. Twice now we wake up in the morning and find that it has gone ahead and turned into a microwave defrosting the food within, I would give it less than the two star...

The freezer failed after 4 weeks. We lost everything as it had defrosted. Called the service hot line. They said they had to post the faulty part (how did they know which one?). The service person arrived and replaced a part without testing anything....

Ices over in freezer coils, then runs continuously as it cannot get to a low freeze tempreature. A complete piece of junk and waste of money. I wouldn't spend a dollar bothering to try and fix it.

Had the freezer for two years, lucky it had a three year warranty. It suddenly defrosted and we lost food. I reset it per customer service but then it wouldn't stop freezing and then iced up and turned off again. Hisense was quite good about it, they...

etc... correspond over email and when I called as nothing was getting done, they said they not received what they require, after 5 days of waiting. After 25 min waiting on the phone, she had the tone that I was doing the wrong thing by calling... You...

I was going to purchase the product but the reviews convinced me there lemons. I was disappointed it sounded like a good product.