100% of the reviews on Amazon.com give this product a positive rating.

Virtually "idiot proof". Easy to clean and do day to day maintenance. Priced very reasonably. Instant switch from steam to brew/ water

Not crazy about the selector dials

Easy to use. Make a couple of espresso shots and quickly start steaming milk. You can go back and forth instantly due to the dual heating elements, so no waiting for the heating element to cool off. Everyone in my small office loved the machine

The water boiler went bad after 18 months. Saeco's only authorized repair shop in the Los Angeles County has been waiting for parts for over 4 months. Machine has been collecting dust for 3 months. The machine does feel plasticky

Makes very good espresso, easy to use for someone like me and my husband who want a fast cup in the morning. No waiting at all for the boiler to warm up (1 min. tops) and the steam is ready when your cup is finished pouring

Completly made of plastic, inside and out. The plastic knobs for adjusting the amount of coffee you want have about a 4 point "play". So you have to just turn until you feel the tention on it. Sounds like you really have to keep up the maintenance. ...

Consistently produce very good espresso (girding level, coffee portion, water temperature should be adjusted) ; Consistently produce very good milk froth for cappuccino (thermometer should be used) ; Easy to use and maintain - automatic clean up and...

There is only one coffee type can be loaded - more expensive model have 2 and allow you to load preground coffee ; There is no ability to control tamping (actually the same true for expensive machines as well...

Very descent expresso ; Dose adjustment ; Relatively inexpensive for all its features

Gets somewhat dirty inside ; Frothing capability is just ok ; No bypass doser

Removable brew group

This is the low end of the superautomatics, so there's no frills like adjustable temp, dosage, bypass doser, etc ; Lots of plastic

Ease of use, consistent product, reliability, speed of heat-up

Lots of parts to clean, plastic seems cheap until you get used to it (about one day)

great coffee

high maintenance, breaks down easily, expensive to ship for repair

Ease of use - great tasting coffee, espresso, etc - great value for the price

no cup warmer - not a big deal, I just preheat the cup with hot water from the machine before I make my coffee

Simple to operate, quick moderately consistent shots

Very poor quality