The machine works well when you first get it. After a period the seal above the group fails. This is continues to do. One friend put in larger screws to hold the top plate on. But om my the second boiler failed as well as the group seal. nNot great...

I have had my EM6910 for 9 Year's. Still makes great coffee! but now the milk pressure is not as high as before and takes a little while longer(over time). Also, I like the fact that you can adjust the temp of the water to make your coffee hot if you...

makes a hideous screaming noise when you use the steam wand to heat your milk, and before you think "you're just letting the steam hit the jug", i'm a barista and let me tell you that the steam head on the machine and the size of the jug makes this...

We have had the same machine for a few years. It has consistently produced great coffee - but has had a leak beneath the drip tray since new. I assumed it was just something to put up with but recently, it has become worse. Any solutions? I appreciate...

bottom of the machine. Condensate always ends up in gauge. Genius. Given that they used a huge coil of tube for a 10cm drop, must have been a known issue. Marketing said put gauge at bottom. Engineering department said , but but but... Next thing to...

Like the previous writer, the poor design of teh collar which cannot seem to maintain the pressure of the group holder against the flexible washer. Taking the machine to the agent cost almost $300 and doing so again after about 1 year is not a pleasing...

Although we get really good coffee from this machine, I'm just about ready to replace it (not with a sunbeam!!! My de longhi machine lasted 8 years with no issues, this sunbeam had issues from day one)! I have had the machine for 2 years and not a day...

available I am now looking at throwing it away and buying a more reputable brand after only two years of very light use. Don't know about you mr Sunbeam but I can't afford to be throwing money away. It is clear this once respected company has degraded,...

I have had this espresso machine for a few years now. I service it myself as suggested by the manual, although the seal, tablets and filter soon add up in cost. There are some great You Tube clips if you want to have a go yourself. I did have to get a...

I bought the machine in November and it started to make a strange sound when dispensing coffee. This was only after a month of using once a day! I was told that it had to be repaired, but after a lot of kicking and screaming on my wife's behalf we...